News & Resources

Behavioral Analytics: The New Frontier?

Over the years, banks’ analytic capabilities have dramatically evolved. At first, analytics were descriptive, focused on answering the question “What happened?” Eventually, banks began to leverage predictive analytics to answer “What will...

Takeaways from our Digital Engagement Summit

At the end of October, Juntos hosted a range of partners and other industry leaders at our San Carlos Headquarters for our first Digital Engagement Summit. Over the course of two days, a diverse group discussed common challenges and best practices for building strong...

Juntos Recognized in Report by Mastercard Foundation and BFA

In a report authored by The Mastercard Foundation and BFA, Juntos is highlighted as a “Practical Superpower” for financial services providers (FSPs) in Africa. The report focuses on how African FSPs can partner with Fintechs to use Artificial Intelligence (AI) in...

Focus on Customer Journeys, not Touchpoints

"Trust takes time, and sometimes it’s built in the small moments. Lots of the small moments then add up to the big moments.” – Melinda Gates This quote should ring true for financial services providers. It’s easy to get caught up trying to perfect an individual...

It’s All About Trust

Trust is at the center of every relationship. Whether it be a marriage, friendship, or relationship between a customer and her bank, trust is the foundation that everything else is built upon.  Without it, the relationship will crumble. Maxim Wheatley, Senior Director...

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