Mynt overcame customer engagement and loan uptake challenges using CAM.
Mynt, a subsidiary of Globe and Alibaba’s Ant Financial, is a fast growing mobile wallet provider in the Philippines.
Mynt had two challenges: First, keeping customers engaged and transacting; and, second, getting more customers to take up an Instaloan offer – all while remaining as digital-only as possible.
In just 9 months, Mynt used the Juntos Conversational Account Management platform to increase transaction activity by 7% among its active customers, to increase transactions by 20% among its inactive customers, and to grow loan uptake by 400%!
Our Customer Success Team has worked with banks all over the world to implement Conversational Account Management solutions. Let us partner with you to help you launch yours.