Warm Customer Engagement for Digital Financial Services

Financial Inclusion 2014: MasterCard Foundation Addresses a Growing Concern

August 22, 2014

Posted by Dante Cassanego

This is an excerpt from the blog of Carol Realini, a mobile banking pioneer, an expert in financial service innovation and a member of the Juntos Finanzas board.

In theory, financial services should be available to everyone, regardless of economic status. However, reality paints a different picture. The lack of financial inclusion that extends to all classes is a serious cause of concern, which has prompted MasterCard to host the MasterCard Foundation Symposium on Financial Inclusion. Held in Turin, Italy from July 16 to 18, this symposium focused on the fact that there are still at least 2.5 billion people who don’t have affordable and convenient access to financial services despite modern technology. Big-name speakers discussed ways to reach out to excluded groups in spite of the challenges and issues that hinder their progress. While this task isn’t easy, it’s clear that the symposium recognized the need to address the problem of financial exclusion in a modern and connected world where inclusion should be the default.

To read more about the innovative solutions that were highlighted at the Symposium, read Carol’s full post:

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