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Commercial Director - Africa

  • Location: TBD
  • Job Type: Full-time
  • Summary:

    JUNTOS builds SMS-based customer engagement solutions for banks and other financial institutions around the world. Our team combines empathy-driven design with a technology platform that lets us learn and iterate at speeds the financial service industry never thought possible.

    As Commercial Director, you will strategically grow Juntos’ business as the leader of sales in Africa.

    Location: Nairobi, Dar es Salaam, Kampala, or another major city in a similar time zone

    Over the course of the next year, our Commercial Director will successfully:

    • Implement our strategy to grow the sales of Juntos in Africa
    • Build & manage a robust enterprise sales pipeline in Africa — from developing leads to executing contracts with partners
    • Close deals ranging from $200,000 to $500,000
    • Empower hundreds of thousands of low-income users in their region to take successful steps toward financial security

    Juntos develops partnerships with financial service providers in order to deliver our products to their customers, always finding mutual benefit for the end user, the financial institution, and Juntos. Our business team passionately represents Juntos at conferences and in meetings and evaluates potential partners.

    We are looking a Commercial Director who possesses:

    • Cultural expertise in our priority countries: Tanzania, Uganda, Kenya, Côte d’Ivoire & Egypt
    • Professional fluency in English (required), fluency in French (beneficial)
    • 2 years of previous enterprise sales experience required, preferably selling to financial institutions & telecom providers
    • 7+ years professional experience in banking, mobile financial services, financial inclusion, or a like field
    • Previous experience selling new product segments to large institutions

     

    When Juntos calls the references for the right candidate, they will say: This candidate…

    • Has an excellent track record of sales execution, always meeting or exceeding quotas and deadlines
    • Has a proven ability to build strong and effective professional relationships
    • Is an exceptional empathetic communicator and leader
    • Has the ability to resolve blocks and move a complex deal forward in larger organizations
    • Shows strong ability to identify decision makers in an organization
    • Has a strong entrepreneurial and optimistic attitude
    • Shows strong resilience in complex and challenging circumstances, always seeking to learn and grow

    Compensation: Competitive Base + Commission + Equity

    Juntos is venture backed by Aligned Partners and Omidyar Network and headquartered in San Carlos, CA. To apply, send a CV and a cover letter explaining why this position & Juntos are appealing to you to join.the.team [at] juntosglobal.com.  Background check will be required upon employment.

     

Lead Data Scientist

  • Location: San Carlos, CA
  • Job Type: Full-time
  • Summary:

    Named Best New Product for the Underserved by the Center of Financial Services Innovation and the global winner of the G20 Innovation Award for Financial Inclusion, JUNTOS builds mobile personal financial management tools for the financially underserved across four continents. Our team combines high technology with empathy-driven design to increase financial inclusion around the world.

    Lead Data Scientist

    At JUNTOS, we believe that answers to our product and business challenges lie outside our own heads, our own office, and even our own industry. We seek answers by developing relationships with customers and end users who, through actions large and small, point the way to success.

    As Lead Data Scientist, you are responsible for building the team, tools, and processes that help us rapidly synthesize powerful insights from the financial behavior of millions around the globe. You lead a team of data analysts who design and evaluate our randomized controlled experiments, helping them to grow in their technical and analytical skills. You work across Engineering, Business, and Design to develop new strategies for affecting financial behavior change among consumers in Latin America, Africa, the Middle East and Asia. You apply your prior experience toward a vision for a robust, efficient, and scalable platform for behavioral impact. If you’re an experienced data scientist and analytics leader ready to tackle a truly meaningful global challenge, we’d love to talk to you.

    Essential to the position:

    • Deep expertise in software driven data analytics. Expertise in statistical programming required. Fluency in R / Python and SQL preferred.
    • Experience with common data science and machine learning methodologies (e.g. segmentation, supervised learning, data mining algorithms) preferred. Familiarity with formal statistical experiments preferred.
    • Masters degree in statistics, mathematics, computer science, economics or social sciences preferred. Willing to consider candidates with undergraduate degrees in those disciplines who have a demonstrated multi-year history working in data analytics / science.
    • Experience standing up, maintaining, and using tools for scaled analytics. e.g. Hadoop, Spark, etc.
    • 3-5 years experience leading and mentoring teams. Direct management experience preferred.
    • Current US work authorization required. H-1B transfers accepted.
    • Humility in actions, conversations, and mentality. Absence of personal ownership over ideas. Strong personal satisfaction from collective success.

    Our Lead Data Scientist will build the knowledge platform we use to engage millions of people and help to shape the landscape of global financial inclusion. If that’s exciting to you or someone you know, please reach out.

    Juntos is venture backed by Aligned Partners and Omidyar Network and headquartered in San Carlos, California. To apply, please send a resume and cover letter to join.the.team@juntosglobal.com.  Background check will be required upon employment.

Product Operations Contractor

  • Location: San Carlos, CA
  • Job Type: Part-time
  • Summary:

    Product Operations Contractor

    We’re seeking a contractor to help us build our automated text message conversations. Our team designs SMS conversations to promote financial health for people all over the world. Those conversations can shift depending on the user’s responses. The process of programming the conversations to respond dynamically to users is called configuration. The Product Operations Contractor will be doing configurations work as needed for incoming projects.

    Essential to the position:

    • Attention to detail
    • A love for solving puzzles
    • Ability to ask questions and communicate effectively
    • A strong preference for local candidates and in-person training
    • No previous programming experience is necessary, but a familiarity with the concepts is preferred

    Details of the position:

    • An initial 10-hour training, split into multiple days
    • After training has been completed, content blocks will be assigned as needed and work can be completed remotely
    • Multiple content blocks may be assigned at one time, averaging four hours of work for each block, to be completed within one week from assignment
    • Assignment load will vary between 4-20 hours per month
    • Compensation will be between $25-$30/hour

    What the work looks like:

    To configure a block, the messages should be laid out in order. Then, the accepted user responses are programmed in, leading to the corresponding content. For example: A user may text in A to learn about saving money, and B to learn about sending money to a family member. The “B” response must be connected to the message that gives the appropriate instructions.

    The instructions for the desired flow of messages will be provided in a guide. Messages will be included in the target language, and in English for reference. Language skills in languages other than English are not required, but will be helpful to accomplishing the task.

    Juntos is venture backed by Aligned Partners and Omidyar Network and headquartered in San Carlos, CA. To apply, send a CV and a cover letter explaining why this position & Juntos are appealing to you to join.the.team [at] juntosglobal.com. Background check is required upon employment.

    Job Type: Contract

    Salary: $25.00 to $30.00 /hour

VP of Content & User Experience

  • Location: San Carlos, CA
  • Job Type: Full-time
  • Summary:

    Named Best New Product for the Underserved by the Center of Financial Services Innovation and the global winner of the G20 Innovation Award for Financial Inclusion, JUNTOS designs and manages empowering text-message conversations for and with millions of financially underserved households across four continents. Our team combines scalable technology with empathy-driven design to increase financial inclusion around the world.

    VP of Content & User Experience

    As the VP of Content, you will be responsible for building the team, tools, and processes that help us create and deliver (written) content to millions of consumers around the globe with the aim of influencing financial security and behavior change. You will lead a diverse team with multiple functions reporting into you: designers, writers, localization specialists, and customer support & insights teams. You will be responsible for synthesizing the processes and learnings across your team to deliver an excellent product.

    You will coordinate across Engineering, Business, and Design to develop and implement new strategies for effecting positive financial behavior change among consumers in Latin America, Africa, the Middle East and Asia. You will apply your prior experience towards building out a robust, efficient, and scalable content platform that achieves empowering user experiences and positive behavioral impact. If you’re an experienced manager and talented leader ready to tackle truly meaningful global challenges, we’d love to talk to you.

    Role based in Juntos’ headquarters in San Carlos, California

    Essential to the position:

    • At least 5 years management & leadership experience
    • 5+ years experience in design, content strategy, marketing optimization or another field related to the design and delivery of content to diverse user bases
    • Demonstrated ability to create and implement systems to design, target and deliver resonant content to diverse audiences
    • Comfort and experience in evaluating the quality of their team’s content both quantitatively and qualitatively
    • Experience working in emerging markets preferred
    • Fluent professional English required (linguistic comfort in other languages or language families a plus)
    • A mind that brings together great people management skills with strong system/process creation, improvement and adherence
    • Excellent listening and coaching skills. Demonstrated ability to support individual direct reports to excel in their fields while ensuring the team as a whole achieves high level goals.
    • Comfort and ability to pursue opportunities in a changing and uncertain environment
    • Ability to thrive and succeed in areas outside your previous experiences, managing and supporting people and functions outside of fields you have worked directly in before

    Background check will be required upon employment. Juntos is venture backed by Aligned Partners and Omidyar Network and headquartered in San Carlos, CA. To apply, send a CV and a cover letter explaining why this position & Juntos are appealing to you to join.the.team [at] juntosglobal.com

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